Requisition ID 31006a

Application Administrator
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The Application Administrator is an application design and configuration expert for one or more vendor purchased or internally developed applications. They act as liaison with designated department business/service/process owners and super users, application vendors, and support staff regarding application upgrades, requests and optimization. The Application Administrator provides day-to-day support of their application(s), implementation planning, and support for upgrades and enhancements.

Job Description


  • Provide day-to-day primary and secondary support of one or more server-based business applications.

  • Test and coordinate upgrades and patches for applications.

  • Serve as central contact with vendor/technical (Sysadmin) staff.

  • Evaluate release notes and communicate relevant information as new releases occur.

  • Perform proactive review of application (or in some cases system) performance, review application and system logs to identify signs of potential problems.

  • Develop competence in application tuning to resolve application performance issues (may recommend system tuning changes).

  • Develop competence in writing scripts, reports, packages, and functions, as needed to support the application.

  • Maintain a high technical knowledge of application.

  • Communicate significant bugs, updates, etc to stakeholders, as appropriate.

  • Produce, as needed, basic training materials for end-users in collaboration with others.


  • Demonstrated troubleshooting and support skills.

  • Ability to configure systems while following established standards, policies and configuration guidelines.

  • Ability to work in a team and as self-directed.

  • Strong interpersonal and communication skills: including clear written communication and the ability to communicate with colleagues across all technical levels

  • Ability to learn new software and procedures quickly.

  • Strong ability to manage multiple projects simultaneously and adapt to rapidly changing priorities.

Education & Experience

  • Degree in Computer Science or related or equivalent experience
  • 2+ years experience in an Application Administration or other IT role

Job Application

Application Administrator
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About SIL

Dallas, TX - Founded in 1934

SIL is a global, faith-based nonprofit that works with local communities around the world to develop language solutions that expand possibilities for a better life.

Our faith inspires and informs our commitment to expand possibilities for people to thrive. We believe all people are created by God and given language as a means for flourishing. Through language, we understand who we are, experience relationships and explore life’s most important questions.